At Studio Ideago we take your privacy seriously. This policy explains what data we collect, why, and how we use it. We never sell your data to anyone.
On this page
1. Data Controller
- Identity
- Ignacio Hernández García (Studio Ideago)
- Tax ID (NIF)
- 60706797E
- Address
- Calle Aurelio Espinosa 1, 39012 Santander, Cantabria, Spain
- Contact email
- info@studioideago.com
- Website
- studioideago.com
2. Data We Collect
We collect data when you give it to us or when you browse the site:
| Data | Source | Purpose |
|---|---|---|
| Name, email, company and message | Contact form | Reply to your enquiry and, where relevant, prepare a proposal |
| Name, email, company, area of interest and message | AI Crew form | Assess your automation project and reply to you |
| Email and language | Newsletter form | Send you "The Ideago Brief" newsletter |
| Name, email and chosen time | Call booking (Google Calendar) | Schedule and hold the meeting |
| IP address and technical data | Web server and Cloudflare | Site security and spam prevention |
| Browsing data | Google Analytics 4 (only with your consent) | Site usage statistics |
| Pages visited, linked to your contact record | HubSpot (only with your consent) | Understand which services interest you when you contact us |
We do not collect sensitive data (health, beliefs, ethnic origin, etc.).
3. Legal Basis
- Pre-contractual steps and performance of a contract: when we handle your enquiry, booking or project.
- Consent: when you subscribe to the newsletter or accept analytics or marketing cookies. You can withdraw it at any time.
- Legitimate interest: to protect the site against attacks and spam.
- Legal obligation: when the law requires us to keep certain records, such as tax records.
4. Purposes
- Reply to enquiries received through the contact and AI Crew forms.
- Schedule and hold the calls you book with us.
- Send "The Ideago Brief" newsletter to subscribers.
- Improve the website through usage statistics, only if you have accepted analytics cookies.
- Keep the site secure and meet our legal obligations.
We do not make automated decisions that have legal effects on you, nor do we build profiles for that purpose.
5. Data Retention
We keep your data only as long as needed for the purpose it was collected for:
- Enquiries and bookings: until your enquiry is resolved and, if a business relationship follows, for the duration of that relationship plus the legal retention periods (up to 5 years).
- Newsletter: while your subscription is active. You can unsubscribe at any time from the link in every email.
- Browsing data: according to the retention period set in Google Analytics 4, at most 14 months.
6. Recipients and International Transfers
We only share data with the providers we need to run the service, under data processing agreements that comply with the GDPR:
- HubSpot Ireland Limited: CRM, forms and newsletter delivery. Our account data is hosted in the European Union.
- Google Ireland Limited: Google Analytics 4 (statistics), Google Workspace (email) and Google Calendar (bookings).
- GoDaddy: website hosting.
- Cloudflare: website security and delivery.
Some of these providers may process data in the US through their parent companies. Those transfers are covered by the EU-US Data Privacy Framework and by the European Commission's Standard Contractual Clauses.
We do not sell, rent or share your data with third parties for commercial purposes.
7. Your Rights
You have the right to:
- Access: know what data of yours we process.
- Rectification: correct inaccurate or incomplete data.
- Erasure: ask us to delete your data.
- Restriction: ask us to suspend the use of your data.
- Portability: receive your data in a structured, reusable format.
- Objection: object to processing based on legitimate interest.
- Withdraw consent at any time, without retroactive effect.
To exercise them, email info@studioideago.com with the subject "GDPR Rights". We will reply within one month. You can also file a complaint with the Spanish Data Protection Agency (AEPD).
8. Cookies
This site uses necessary cookies and, only if you accept them, analytics and marketing cookies. You can change your choice at any time from "Cookie settings" in the footer. Details are in our Cookie Policy.
9. Security
We apply technical and organisational measures to protect your data against unauthorised access, loss or disclosure: SSL/TLS encryption, bot and spam protection, restricted system access, strong passwords and regular software updates.
10. Changes to This Policy
We may update this Privacy Policy. The "last updated" date at the top of the page always reflects the current version.
Have a question?
If you have any questions about how we handle your data, get in touch.